Terms and Conditions – Captain Murrays

These Terms and Conditions govern all charters, excursions, and services provided by Captain Murray's (operated by James Murray). By booking, you agree to these terms.

1. Booking & Payment
• All charters must be booked in advance via our website, phone, or authorized agents.
• Full payment is required at the time of booking unless otherwise agreed.
• Group bookings and private hires may be subject to customized payment terms.

2. Cancellations & Refunds
• Cancellations made more than 7 days before departure will receive a full refund.
• Cancellations within 7 days are non-refundable unless due to exceptional circumstances.
• If Captain Murray's cancels due to weather or operational reasons, a full refund or rescheduled date will be offered.

3. Weather, Safety & Force Majeure
All charters are subject to weather conditions and may be postponed, altered, or cancelled for safety. The captain's decision is final.
We are not liable for delays or non-performance due to force majeure (e.g., severe weather, natural disasters, government restrictions). Life jackets and safety briefings are provided and must be followed at all times.

4. Passenger Conduct
Guests must follow crew instructions and behave responsibly onboard.
We reserve the right to refuse service to anyone under the influence of drugs or alcohol, or whose behavior is disruptive or unsafe.
Smoking is not permitted onboard.

5. Liability
Captain Murray's is not liable for personal injury, loss, or damage unless caused by our negligence. Liability is limited to the charter fee where permitted by law.
Passengers are advised to have adequate personal travel insurance covering marine activities.

6. Fishing & Equipment
Fishing charters include use of rods, bait, and tackle unless otherwise stated.
Lost or damaged equipment may incur a replacement fee.
Catch limits and local fishing regulations must be respected.

7. Accessibility & Special Requirements
Please inform us of any mobility, medical, or dietary needs at the time of booking.
While we aim to accommodate all guests, some vessels may have limited accessibility.

8. Children & Pets
Children under 16 must be accompanied by an adult.
Pets are not permitted onboard unless by prior arrangement and suitable for marine travel.

9. Photography & Promotion
We may take photos during charters for promotional use.
If you prefer not to be photographed, please inform the crew before departure.

10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Côte d'Ivoire. Any disputes shall be subject to the jurisdiction of the courts of Abidjan.

11. Contact & Complaints
For questions or concerns, contact us at bookings@captainmurrays.com or speak to the crew during your trip.
We welcome feedback and aim to resolve any issues promptly and fairly.