Privacy Policy – Captain Murrays

1. Introduction

At Captain Murrays we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, and safeguard your data when you book a charter, contact us, or visit our website.

2. What Information We Collect

We may collect the following personal information:

• Name and contact details (email, phone number)

• Booking details (charter type, dates, group size)

• Payment information (processed securely via third-party providers)

• Special requirements (dietary, accessibility, or medical needs)

• Feedback, reviews, or survey responses

3. How We Use Your Information

We use your information to:

• Process bookings and payments

• Communicate trip details and updates

• Provide customer support

• Tailor your charter experience (e.g. dietary or accessibility needs)

• Improve our services through feedback and analytics

• Send occasional promotional offers (only with your consent)

4. Data Sharing

We do not sell or share your personal data with third parties for marketing. We may share limited information with:

• Payment processors (for secure transactions)

• Tour partners or service providers (only when necessary)

• Legal authorities if required by law

5. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or loss. Online transactions are encrypted and handled by secure third-party platforms.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal and operational requirements)

7. Cookies & Website Analytics

Our website may use cookies to improve your browsing experience and gather anonymous usage statistics. You can manage cookie preferences through your browser settings.

8. Photography & Promotion

We may take photos during charters for promotional use. If you prefer not to be photographed, please inform your captain or crew before departure.

9. Contact Us

If you have questions about this policy or your data, please contact:

Email: bookings@captainmurrays.com

Phone: +44 (0)1234 567890

Mail: Captain Murrays , Harbour Road, Oban, Scotland

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the revised date.

Last updated: October 2025